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This resource is reserved for CIDSE Students currently enrolled.
Always have Citrix Receiver installed from http://receiver.citrix.com/.
When you login it will launch automatically, there is no need to run it.
Off-Campus use requires Cisco AnyConnect at http://sslvpn.asu.edu/ in addition to Citrix Receiver.
Run using server sslvpn.asu.edu and ASURITE login every time you are logging in off-campus.
WARNING: When the Virtual Computer is idle for 30 minutes it will log you out.
DO NOT save to the desktop, save to a Local or Removable Disk like a flash drive. All changes made to the Virtual Computer are lost after log off.
|Software Name||Version Number|
|Adobe Pro DC||2015.006|
|Adobe Reader DC||2015.008|
|Microsoft SQL Server Express||2014|
|Microsoft Visual Studio||2015|
|Oracle Java Development Kit 8 (32-Bit/64-Bit)||8u92|
|Oracle Java Development Kit 7 (32-Bit/64-Bit)||7u80|
|Palisade Decision Tools||7|
|IBM CPLEX Studio||12.6.3|
|Adobe Creative Cloud||2015|
|Xilinx ISE Design Suite||14.7|
|Xilinx Vivado Design Suite||2016.2|
|*List updated October 2016|
I’m having trouble installing or using Cisco AnyConnect SSLVPN.
Try searching the ASU help site for additional help at http://help.asu.edu/ . Just search for SSLVPN or what you need help with to see if it can provide any help.
After I click “Login” nothing happens.
If you are connecting from off-campus you will need to install and run SSLVPN. It can be downloaded from http://sslvpn.asu.edu/ .
The mouse is jerky; Everything is slow; My Mac keeps crashing when I try to start the Virtual Lab.
Make sure you have the latest Citrix Receiver installed. It can be downloaded from http://receiver.citrix.com .
It keeps asking me to install Citrix Receiver even after I did.
Make sure you have restarted. Also your browser may have a security pop-up that asks to allow the citrix plugin. Google Chrome does not recognize Citrix Receiver is installed, just click skip this step if using Chrome.
I installed the Citrix Receiver but when I run it nothing happens.
You do not need to run the Citrix Receiver. After installation just click “Login” above to get started.
I get a strange error when trying to log in.
The virtual lab may be full; Check back later. If the problem doesn’t resolve in a couple hours send an email to the email address at the bottom of the page with the title “CIDSE Virtual Lab Error” and your ASURITE ID (no password), when you tried to access the Virtual Lab, and a short description of the problem.
It says “There are no resources currently available for this user” after logging in.
Try logging in under ASURITE instead of ASUAD at the log-in screen. If you still have problems send an email to the email address at the bottom of the page with the title “CIDSE Virtual Lab Access” and a short description of your problem and we will work the resolve the issue as soon as possible.
Where did all my files go from last time?
The virtual lab does not save any changes after logoff/restart. Please make sure to save any files you need to a removable flash drive or your Local Disk.
My program takes a long time to run, do I really have to sit and keep moving the mouse every 30 minutes?
Yes. If you feel like 30 minutes is too short let us know!
Can I request software be installed on the Virtual Lab?
Please do! Just email the address below with any requests. We will do what we can, although we will most likely not be able to make any changes until the following semester.
If you have any questions email: