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Engineering  |  School of Computing, Informatics, and Decision Systems Engineering

CIDSE's response

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Finding CIDSE resources for Fall 2020

CIDSE students, faculty and staff,

These are unprecedented times for CIDSE and ASU as we learn to cope with the new reality we are faced with due to COVID-19.  Many changes abound and with change, a feeling of uncertainty can inevitably take hold. Please know that you can be certain our commitment to CIDSE students, faculty and staff will always take precedence. I want to assure you that we are making every effort to maintain our operations as conventionally as possible during these unconventional times, and are ensuring the significant work we have put forth will not be compromised. COVID-19 has had a significant impact on our lives but my belief in the ASU and CIDSE community is such that I am confident we will persevere. Your health, safety and concerns are our number one priority therefore, we have created this site which we hope will be a helpful resource to you as you navigate through these trying times.

Best wishes,

Sandeep Gupta
School Director and Professor
School of Computing, Informatics, and Decision Systems Engineering

Student wellness and academic success

ASU Counseling
ASU Counselors are available to talk to isolated students via telephone.
Phone for all campus locations: 480-965-6146
After-hours/weekends: Call EMPACT 24-hour ASU crisis hotline: 480-921-1006

ASU Health Services
Phone for all campus locations: 480-965-3349
In the event of an emergency: Call 911
After-hours/weekends: for after-hours medical advice, call (800) 293-5775

ASU Financial Aid and Scholarship Services
The Financial Aid and Scholarship Services team can work with you to review any recent changes in your financial circumstances after you filed your initial financial aid application and determine whether those changes could result in new or additional financial aid eligibility.
24/7 phone: 855-278-5080

First-Year Success Center Coaching
FYS provides peer-to-peer coaching for first-year students, transfer students, out-of-state students, and sophomores. Success coaches are currently offering Zoom coaching sessions for students. To connect with a success coach, email, call 480-965-3289 or send a message in the ASU Community Slack channel #fys-center and a member of their staff will support you.

Free Text Books
Thanks to the work of ASU, ASU Bookstores, Follett and RedShelf, students can access textbooks at no cost for the spring semester from the most common publishers. Instructions available here:

UASP Online Tutoring
The Fulton Schools of Engineering Tutoring Center is also conducting online tutoring. Learn more at

Laid off because of the virus? 
There is a good chance you qualify for unemployment benefits. Learn more at If you are new to all of that, here are the basics in a helpful and free explainer from The New York Times.

CIDSE Advising

Student advising is fully operational, but are providing services via remote mechanisms such as email, phone and Zoom. Make appointments and learn more at the following pages:


Research activities

ASU Knowledge Enterprise is monitoring the fluid situation presented by the 2019 Novel Coronavirus (COVID-19) and its potential to impact university research activities. Every effort to maintain research operations and the valuable work being conducted in labs across campus is being made. Download this PowerPoint presentation for more details.


CIDSE IT support
CIDSE’s IT support unit is operational. For technical assistance, submit a service ticket to CIDSE IT at


CIDSE Business Services

Human Resource and Financial Services staff are working remotely.  We are fully operational and processing purchasing requests, reimbursements, payroll, hiring, etc.  Please contact us via email, phone and/or zoom. 


CIDSE Employee portal

Community resources

Local food and shelter resources

Tempe and East Valley

Gilbert Community Action Program (shelter/housing referrals, food/clothing referrals, case mgmt.)

Chandler Community Action Program (shelter/housing referrals, food/clothing referrals, case mgmt.) 

Tempe Community Action Agency (food and housing assistance)

The YRC (food, showers, clothing, housing, connection to resources)
215 E. University Dr., Tempe; walk-in, Monday-Friday from noon to 3:30 p.m.

Phoenix and Central

OneNTen (LGBTQ) (shelter, housing, connection to support services)

Phoenix Family Services Centers (services offered to families in crisis)
602-534-AIDE (2433)

St. Vincent De Paul(food, medical, referrals and support for homeless individuals and families, serves all Maricopa County)

UMOM/Tumbleweed (emergency shelter for young people in crisis)

West Valley

Glendale Neighborhood and Family Services (utility, rent, mortgage assistance)

All Maricopa County

Association of Arizona Food Banks
Go to and type in your zip code (right side) for the closest food banks and dining rooms. Call 211 for the most up-to-date information on a nearby food bank/community dining rooms, food pantries, infant boxes and food co-op boxes. Languages: English and Spanish

Applying for Nutrition Assistance

Congregate and Home-Delivered Meals


St. Vincent De Paul(food, medical, referrals and support for homeless individuals and families, serves all Maricopa County)

Online resource sites

Arizona 2-1-1

Find Help Phoenix

Aunt Bertha
Search for aid/support services in your zip code. This includes, but is not limited to, food.

Veterans National Homeless Call Center

Storage options


College Boxes
30 days of free self-storage to college students in U.S. and Canada. kits include 5 standard-sized boxes which will be shipped to students for free.

Community action agencies

Community action agencies can help with things like utility or mortgage assistance, eviction or foreclosure prevention assistance, rental deposits, and emergency shelter. We have listed several options in Arizona, but there will likely be other resources depending on where you are currently living.

Arizona community action agencies

Arizona List of Community Action Programs

City of GlendaleCommunity Action program (utility, rent, mortgage assistance)

Gilbert Community Action Program (shelter/housing referrals, food/clothing referrals, case mgmt.)

Tempe Community Action Agency (food and housing assistance)

Community action agencies in other states

California Community Action Agencies

HUD Resources by State

Mental health resources

Arizona mental health resources

Mental and Behavioral Health Information and Resources from COPA Health

Crisis Response Network contacts

NAMI Valley of the Sun

California and online mental health resources

Mental Health California

Crisis & Recognition

Find Support, National Alliance on Mental Health